Customer Engagement
Engage your audiences with beautiful, branded portals, forums, and sites. Powered with Salesforce CRM, Community Cloud helps to interact with customers and other community members through an easy-to-use environment. Connecting and interacting through the forums and portals enables them to find solutions with the member’s support.
Features of Salesforce Community Cloud
Integrate data from any source.
Yes, one can upload and work on the data from anywhere. It can be contacts, campaigns, sales, marketing, product development, etc., details. The data can then be discussed and analyzed to acquire maximum output. One can even include third-party data and process it.
Build personalized experiences
Relevant and customized information suitable to the community can be generated. This innovative CRM suggests connections to better the output by connecting experts and specialists in the field. It is based on the individual’s interests, requirements, and past information, which generates optimum output.
Design for every device
Innovative and Powerful are the two words that define Salesforce Community. With the increased number of people on mobile devices and tablets, Community Cloud is also designed for any device so that anyone with any device can join and work without restrictions.
Increase onsite engagement.
Increasing onsite engagement is achieved through Gamification by rewarding members’ awards, badges, and ranks. It excites the interaction and empowers the people working on it. It encourages the community members and motivates them to work harder when they appear on the leaderboard.
Track and optimize your site.
The AI-fuelled Community Cloud gets better day by day. Community dashboards are customizable and consist of dashboards that are optimized for usage. They are powered with Salesforce Lightning and maximize the Salesforce Community Cloud experience. Get the most out of Community Cloud Computing with our experience Developers.
Keep answers organized and accessible.
Auto-generated pages are generated that provide the exact information needed. One can access all the data required and get the desired particulars. With the assistance of our Salesforce Certified Community Cloud Consultants, the discussions between the groups, files, and experts can be visible on one page.
SEO Optimized
SEO tools are built-in in the community builder. Lightning Community Builder exposes the pages to search engines and increases your visibility. Users can easily make changes to the pages and get the experience of SEO optimization.
Accelerate Sales
Automation
Using Automation to achieve the best, Salesforce Community Cloud equips itself and offers automated services to share contacts and records with partners and probable leads. It also provides flexibility to introduce third-party apps to smooth the business process.
Quick Action
Swiftness is the synonym for Community Cloud, which is also imperative to any business. Considering there is always a shortage of time, companies can now perform quick actions like approving funds by viewing them in the feeds.
Real-Time Reports and Data Sharing
Data Sharing with the relevant people can build innumerable opportunities. Dashboard data and Reports combine to offer the partner’s performance, which is also customizable and provides only the relevant data. For extra insight into the details, Wave Analytics is helpful to get maximum ROI.
Why Opt for SaaSnic Technologies?
Brand Customisation and Personalization with the help of our skilled developers. Right action can be taken and the probable leads can be converted into permanent opportunities.
We can build you the perfect B2B Commerce Solutions using account-specific pricing and product information that results in a personalized commercial experience. One can get increased revenue and better sales opportunities with the desired solutions offered using Community Cloud features. With the help of our Salesforce Certified Consultants and Developers, one can benefit from features such as Salesforce Automation, Community Management, Chatter Collaboration, Business Integration, and many others.
With the help of Lightning Community features, we make your brand get global by offering multi-lingual support and location specific features.